Form functions

Company cockpit

On the left side of the title bar, you can open the Company cockpit.

In the function bar of the form, the following functions are available:

Activity (new)

Lets you create an activity. Clicking this function directly opens the corresponding form by means of which the activity can be defined.

Sales (new)

Creates a new record. A click on the function directly opens the corresponding form by means of which a case can be created.

Service (new)

Directly opens the corresponding form where a service record can be created. These functions are also available in almost all service dialogs.

Contact (new)

Creates a subsidiary or a contact person.

Export

Synchronizes the selected contact/s to the Groupware, optionally with or without activi­ties.
Creates a vCard of the contact as a document at the contact or as a local file. A vCard can be displayed as a contact form in the Groupware.

Map
  • Show on map: Displays the address of the current or several marked contacts (form list) in Google Maps.
  • Radius search: JustRelate CRM integrates here the radius search of the topical location (address) of the selected contacts.
Picture

Manages the contact picture in the mask and allows searching for a picture or logo in the web to associate it with a contact.

You can drag and drop pictures found via the Google-picture search from the browser into the CRM contact form.

  • If no picture or logo has been placed there yet, it is set (*.png, *.gif, *.jpg).
  • If you want to change the existing picture using drag and drop, you can choose which one should win, and the other can be stored as a document at the contact.
  • "Yes" causes the new picture to win, and the other is automatically stored as a document at the contact.
  • "No" causes the existing picture to remain unchanged, and the new picture is opened as a document so that you can store it at the contact.
Info

Admin: The browser URLs of suitable search engines can be managed in the Administration/Tools/Search and find/Image search - URL list. URLs specified there can be deactivated or pro­vided only for specific classes (grouping PRS, ORG).

Contact photos are automatically scaled down when they are checked in by means of drag & drop or file selection.

Info

Admin: The maximum size is set in the PSA_VIS_CRD_MAX_SIZ variable. Existing images can be changed using the PSA_VIS_CRD_RSZ dynamic Java.

Add to ad hoc list

Transfers contacts to an existing or a new ad-hoc list.

Duplicate check

Lets you perform an instant duplicate check when creating a contact, without storing it.

Change account manager

You can instantly assign the same account manager to several marked contacts (form list).

Change of name

Rebrands the current company, including the transfer of activities and employees.

Change Status

Changes the status of all selected contacts.

Call

If CTI integration is configured for the user, the phone number of the contact is recognized with this function and initialized via the final device. If the installation exists, the users who belong to the respective access group can see and use the function.

Message

You can define a terminated message for yourself as a reminder or, in addition, for other internal staff members as a message.

See also: Messages, Create a message to a record

Complete questionnaire

Internal staff members can enter any questionnaires (for example, data related to the potential) once or periodically at the external contact. See Questionnaires at the contact.

Commit modified data

Apply contact data changed by an external contact in the web portal to the CRM contact.

Open Cockpit

Opens at the person the company cockpit of the external contact. See Company cockpit.

Assign main project

In specific cases, assignments can also be made directly at the activity relation of original data records (Activities tab). If the tab has been activated, and the activity was marked, the respective selection dialog can be opened via the Assign main project function. The case is saved in the case assignment at the activity. You can make further case assignments at the activity itself via the Save as subform.

Note: If a main case is already assigned in the activity, this is exchanged against the new main case. Should the precious case remain in the activity, you can store it as an additional case in the Save as subform.

Note:  An ABC customer analysis in a period and information about the lead lifecycle of an external company can only be provided by the company cockpit at the external company.

See also: Company cockpit elements, ABC customer analysis in period

GDPR functions at the contact