On the left side of the title bar, you can open the Company cockpit.
In the function bar of the form, the following functions are available:
On the left side of the title bar, you can open the Company cockpit.
In the function bar of the form, the following functions are available:
Lets you create an activity. Clicking this function directly opens the corresponding form by means of which the activity can be defined.
Creates a new record. A click on the function directly opens the corresponding form by means of which a case can be created.
Directly opens the corresponding form where a service record can be created. These functions are also available in almost all service dialogs.
Creates a subsidiary or a contact person.
Synchronizes the selected contact/s to the Groupware, optionally with or without activities.
Creates a vCard of the contact as a document at the contact or as a local file. A vCard can be displayed as a contact form in the Groupware.
See also: Radius search and routing
Manages the contact picture in the mask and allows searching for a picture or logo in the web to associate it with a contact.
You can drag and drop pictures found via the Google-picture search from the browser into the CRM contact form.
Contact photos are automatically scaled down when they are checked in by means of drag & drop or file selection.
Transfers contacts to an existing or a new ad-hoc list.
Lets you perform an instant duplicate check when creating a contact, without storing it.
You can instantly assign the same account manager to several marked contacts (form list).
Rebrands the current company, including the transfer of activities and employees.
Changes the status of all selected contacts.
If CTI integration is configured for the user, the phone number of the contact is recognized with this function and initialized via the final device. If the installation exists, the users who belong to the respective access group can see and use the function.
You can define a terminated message for yourself as a reminder or, in addition, for other internal staff members as a message.
See also: Messages, Create a message to a record
Internal staff members can enter any questionnaires (for example, data related to the potential) once or periodically at the external contact. See Questionnaires at the contact.
Apply contact data changed by an external contact in the web portal to the CRM contact.
Opens at the person the company cockpit of the external contact. See Company cockpit.
In specific cases, assignments can also be made directly at the activity relation of original data records (Activities tab). If the tab has been activated, and the activity was marked, the respective selection dialog can be opened via the Assign main project function. The case is saved in the case assignment at the activity. You can make further case assignments at the activity itself via the Save as subform.
Note: If a main case is already assigned in the activity, this is exchanged against the new main case. Should the precious case remain in the activity, you can store it as an additional case in the Save as subform.
Note: An ABC customer analysis in a period and information about the lead lifecycle of an external company can only be provided by the company cockpit at the external company.
See also: Company cockpit elements, ABC customer analysis in period