If sales cases or project folders were already created:
Involving contacts in sales cases
- Open the record concerned.
- Switch to the Contacts tab.
- Select the Select contacts command. See also: Selection dialogs for relations
- Maintain the Role in the project field in the contact assignment.
- Save the record!
If a new sales record should be created at the contact:
The company of a contact is always automatically set as the Customer. Only if a personal contact is not yet not assigned to a company, the person itself is the customer.
- Select the Sales function and one of the other functions in the function bar of the contact form. This opens the corresponding form.
- Edit the record.
- Click OK, or save the record.
- Switch to the sales record and maitain the Role in the project field in the contact assignment.
See also: Sales and Transferring a contact to a case