Licensing

Note: JustRelate can give you information about the CRM licensing model. In a subscription licensing model, licenses are automatically requested via a REST service for simplified handling.

To be able to use the JustRelate CRM system, a server license is required which is delivered in the form of a license file. If you have a Trial license, you must update to a valid license later.

Next to the available runtime and development licenses for PiSA cubes, the license file also includes the parts of the CRM license model acquired by the company for available XML components, data objects etc.

A function for determining and submitting the IP address or Windows SID supports you with requesting a license file. In the resources/licenses list, there is the function Detect IP/SID that creates an email to licence@pisasales.de with the subject "License request". Depending on the application server used, the text of the email is adapted to IP address or SID.

License file update

There are several ways to carry out the licensing on the server computer. The name of the license file provided is psclic.xml and must not be changed. Copy it to the directory of the server in which the JAR file (server program) for the server is usually located.

Note: Before a license can be updated, the "old" server must be shut down.

The license can be updated as follows:

Administrator list licenses

The list provides the functions Load license data (selection of the license file) and Update license data (updates the license data from the database). At the list, the license matrix of the named user licenses can be opened. Here, the number of used licenses per user (total) is displayed. In the headers of the list, the cumulated number of used licenses is dynamically displayed against the total number. Thus, you can see at a glance how many free licenses are still available.

In the Users sublist, you can assign or select the users of a marked license.

Client PiSA cubes monitor

Start the CRM client as an administrator. Then open the PiSA cubes Monitor in the Admini­strator Toolbox, switch to the Licences tab, click Load license data in the function bar, and select the license file mentioned above in the file selection dialog.

Server console

If the server is started via the PiSA cubes console, the license can be updated using the Licensing com­mand. This option must also be used if the license has expired and the service cannot be started any longer.

Server service

After the installation of JustRelate CRM, you can use on Windows the "Update license" command in start menu /PiSA, which starts the server service for a short period of time only for a license update and closes itself afterwards.

In addition, parameters that help to automate the license update can be passed in when starting the server: 
java ...-lic licensefilename.xml-vis false.

  • ... stands for all the other server parameters.
  • -lic <filenamewithpath> indicates the location of the license file.
  • -vis false starts without the GUI console.

For an advanced license update (e.g. with additional runtime licenses), a complete new license file is provided that needs to be registered again.