You can open the form for the CSV import via the Administration/Tools/Data exchange/CSV import menu.
Form for CSV import
Procedures
You can select an archive file using the corresponding function of the file selection dialog.
Single import
You can import files in the archive individually.
BLOB import
Imports only BLOBs that are listed in the CSV file.
Batch import
In batch mode, several files can be imported at once. Simply drag and drop the files into the list for the batch import. The order of the import files can be changed by modifying their position.
Commands
These functions should be used in accordance with the situation and depending on the quantity of the data to be imported.
Start
Opens an import file and starts the import.
Check
Opens an import file and allows you to perform an import check before starting. The error option should be enabled. No data will be modified. For a batch import, the rollback is not performed after each processed import file, but only after the check completed for all files. The files may thus be based on each other. In this case, it is important to specify the order of the import files (personal data and company data come first, then address data).
Count
For the selected CSV file, all records and BLOBs are counted.
Options
Codepage
Selects the codepage that is used (default: Windows 1252). No entry used = default.
Separator
Separator between individual columns (default: ;).
Quotation
Quotation characters of the cells (default: "). Quotation marks within character strings must be doubled.
Cancel on error
This option causes the import to stop during the transaction whenever relations are not found. As a default, this option is deactivated. In this case, defective records are not imported, and the import is not interrupted. The defective records then show up in the log file.
No locking
You can specify that no locking check should be performed for records that are being processed (and thus locked) during the import.
No access check
This lets you avoid access restrictions (e.g., if the ADMINS group has only read permission).
No user exits
This option should normally not be activated. If it is, no trigger functions causing relation fields to be updated as well are activated.
No message boxes
No further confirmation message boxes should appear.
No duplicate check
For the quick import of contact lists, you can switch off duplicate checks. If this option is deactivated, you must be prepared for a very long import duration.
Tip: Deactivate the duplicate check for extensive imports, and use the duplicate management integrated into the CRM afterwards for resolving contact duplicates.
Mode (always Overwrite if not activated)
Overwrite, Insert and Update are the processing routines for data already present in the system.