Changing the letter salutation and viewing window for a language

  1. If a language needed is not available in the Administration/Documents/Languages list, you can enter it using an identifier of your choice, e.g., "NLD" for Dutch. This allows you to choose this language for a contact.
  2. In the Administration/Contacts/Form of address and correspondence address list, you can now specify or change any values of the environment variables relevant for this or any other communication Language.

These variables are:

Variable

Form of address

PSA_CPD_FOA_FEM

"Dear Ms" in the form of address

PSA_CPD_FOA_MAL

"Dear Mr" in the form of address

PSA_CPD_FOA_ORG

"Dear Sir or Madam" in the form of address

PSA_CPD_ADR_FEM

"Ms" in the envelope window

PSA_CPD_ADR_MAL

"Mr" in the envelope window

PSA_CPD_ADR_ORG

"Ms or Mr" in the envelope window

PSA_ADR_PO_BOX

"P.O. Box" in the envelope window

PSA_CPD_ADR_CFD

"- private" in the envelope window