Interfaces

CRM Connector for Exchange / Lotus Notes Domino / Gmail

This connector provides calendar synchronization between JustRelate CRM and Exchange / Lotus or Notes Domino server or Gmail. Automatic, bidirectional synchronization of groupware appointments with JustRelate CRM appoint­ments. Automated email import through server-side groupware connector. Support for team mailboxes.

CTI

Computer telephony integration offers outgoing calls at the touch of a button directly via the contact, displaying the caller file for incoming calls (including number transfer), call protocol list.

ERP interface

Extendable basic interface to abas ERP, SAP ERP, PSIpenta ERP. Bidirectional exchange of data between ERP systems and JustRelate CRM. Exchange of customer master data, quotation data, order data.

External email marketing systems

Support for interfaces to Inxmail and, from the CRM 7.6, also to CleverReach. Transfer of contact data from the CRM system to the external email system, creation of serial mailings (WYSIWYG) in the exter­nal email system, creation of a template and reference to a mailing created in the external email sys­tem, import of comprehensive response data (openings, clicked links, etc.) to the CRM and management in CRM.

CRM Mailer

JustRelate CRM 8.0 and later also allows integrating the CRM Mailer that lets you comfortably create and manage serial emails. In addition, its technology supports the import of form data from event websites or landing pages that are further processed in the CRM system to generate leads.

Link to Echobot CONNECT, extended company dossier with always up-to-date information, import of contacts, company data via the webhook interface.