How can the support team be contacted?

You've checked out the documentation but haven't found the answer to your question? Did you notice an issue while creating your email? Contact the Email Builder experts via our support team. The support team can be reached via the Email Builder interface, by email and by phone.

From the interface for a fast, accurate answer

From the Designer, simply click on the “Support” icon located in the bottom right-hand corner of your screen to contact the Email Builder support team. Your question is directly linked to the email you are creating. The support team can answer you quickly and accurately.

For details on how to create a detailed support ticket, see Creating a support ticket.

Via contact alternatives: email or telephone

Our support team is also available to answer your questions and assist you by e-mail at support@dartagnan.io and by calling +33 9 72 44 60 91 from Monday to Friday, 9:30 am to 6:00 pm (CET).