With JustRelate CRM, you can plan on the basis of actual values from the past (e.g. order or invoice data) and to call up plan or actual comparisons (fulfillment status) at any time. As tools for this, advanced functions are available in the Trend Center, a planning wizard and a planning table. You can plan on one level (e.g. related to a customer) or on two levels (e.g. related to a customer and a product line or division). To do this, proceed as follows.